Matt's Music FAQ
Matt's Music
mobile DJ & wedding disco
For great music, great service & great prices
Call today for a free no-obligation quote
Call: 0800 080 6082
Frequently Asked Questions
| How much do you charge? | The charge is based on when, where and the duration of the event. It is difficult to quote a price without understanding what you require, every event is different and it is important that we are both happy with the services and price agreed. |
| Do you Issue a contract? | Yes. I prepare a Booking Agreement about the function once we have discussed and agreed the details. This makes sure that we are both clear about the arrangements, and most people find it comforting to have the booking in writing. There are more details about the Booking Agreement on the Terms & Conditions page |
| Why do I need to pay a deposit? | I ask for a deposit to as a gesture of commitment to the booking. If you later cancel, this deposit is non-refundable. A booking is usually not considered 'firm' until I have received your deposit. Deposits can be paid by cheque, or by credit/debit card via this website |
| How do I make payment? | Once Once we have agreed a price and arrangements for your event, I will send you a Booking Agreement outlining what has been agreed. In order to make the booking 'firm', the Booking Agreement needs to be signed and returned and a booking deposit paid - by credit/debit card. The balance will need to be paid at least a week before the event. Please pay your deposit after you have received your Booking Agreement (a link will be sent to you by email). agreed a price and arrangements for your event, I will send you a Booking Agreement outlining what has been agreed. In order to make the booking 'firm', the Booking Agreement needs to be signed and returned and a booking deposit paid - by credit/debit card or by cheque. The balance will need to be paid at least a week before the event. Please pay your deposit after you have received your Booking Agreement (a link will be sent to you by email). |
| What type of music do you play? | I carry a vast selection of music from the 60s, 70s, 80s 90s, 00s, and party music to the current day. I don't produce a play list in advance of an event, as all guests and events are different and I respond accordingly to ensure the event is a success. |
| Will you play a specific track or requests? | Yes. I am able to download during the event with mobile broadband, so it is highly unlikely I would not be able to satisfy a request. I also have an LED message board which can be programmed to show messages as well as display my 'Text your Request' number... guests love this as they can text me a request direct to my laptop. |
| What is "text Your Request"? | Throughout the event my laptop will be connected to mobile broadband. This allows your guests to send me texts which will appear directly on my computer. This means I can see requests and incorporate them into the play list at the appropriate time. It means that your guests will not have to come up to me and shout in my ear - which some DJs discourage, and which some people find intimidating, whereas I welcome requests. My experience is that guests love 'Text Your Request'. |
| Will you carry on after the agreed end time? | Yes, but subject to agreement with the venue (they often have planning or licensing restrictions) and subject to payment - the booking agreement between us will show what the charges would be if you wanted me to carry on after the agreed end time, so you know where you stand when you make the booking (and so you won't need to get into a negotiation at midnight!). The charge is very reasonable and is based on a half hourly-rate. Depending on the event I may employ assistants to help set up and dismantle, which is reflected in the charge. |
| What about lights and special effects? | I have a selection of professional disco lights which will provide lighting throughout the venue. I also sometime use a fantastic laser, smoke machine or strobe (depending on the event, venue, mood etc), - please let me know iif you do not want me to use any particular effect. |
| How much time do you need to set up? | I allow an hour to fully set up, but I can be playing background music in 15-20 minutes if necessary. Around 45 minutes is needed for dismantling. Both of these times are affected by vehicle access - if the car park is close by it can be quicker. Similarly, if the venue is upstairs. However no extra charge is made for either of these things. |
| How can we be sure you won't let us down? | I have been running my own successful Mobile Disco and DJ service for 10 years (and before that working for others since I was 14). I am proud to say that in all those years I have never cancelled a booking or failed to attend an event. In addition I have made sure I have back up and support - I have an associate (who often attends events with me) who would honour the booking; I have access to additional vans in the event of a breakdown; all of my equipment is very up to date and well maintained; I carry back-ups of key equipment and I leave plenty of time for travel delays. Although I am working on my own, I am as reliable and professional as many of the larger firms (if not more so), and I have made sure I have the back up and support to make sure I won't let you down. |
| How much space do you need? | I will set up enough equipment to suit the venue. Ideally an area 3m x 2m (9' x 6') is preferred. |
| How many power points do you need and is there anything special I need to provide? | Two 13amp power points are preferable - I carry extension leads, so this is rarely a problem. As a minimum I can manage with a single 13amp socket, but this might limit the light show a little. I bring my own DJ stand and lighting gantry which is completely self contained - you do not need to provide anything. |
| What about marquees? | No problem, as long as they are waterproof and have an adequate and safe power supply. |
| Are you insured? | I hold full public liability insurance, and all of my equipment is regularly PAT tested to make sure it is safe, so there is nothing to worry about. |
Copyright Matts Music 2012
You are viewing the text version of this site.
To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.
Need help? check the requirements page.
